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Data Analyst – Banking Operations

Mumbai, Maharashtrafull time₹900,000 - ₹1,600,000
Posted Today160 applicants

Kotak Mahindra Bank's Operations Analytics team is hiring a Data Analyst to build dashboards and operational insights for branch banking, digital channel, and contact centre operations serving 40M+ customers.

  • 2–4 years data analysis experience in banking or financial services
  • Advanced SQL for Oracle or SQL Server banking databases
  • Tableau or Power BI for executive dashboard creation
  • Python for data automation and reporting
  • Banking operations: branch metrics, NPS, and SLA management
  • Strong Excel modelling skills
  • Build operations dashboards for branch, digital, and call centre channels
  • Analyse branch teller productivity and digital channel migration trends
  • Track and report NPS and customer satisfaction metrics
  • Build automated reporting pipelines for operations leadership
  • Support monthly management reporting and MIS

Job Overview

Experience1-2
Salary₹900,000 - ₹1,600,000
Job Typefull time
Date PostedToday
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About Kotak Mahindra Bank

India's fourth-largest private sector bank with 40M+ customers, 1,900+ branches, and a strong digital banking presence....

IndustryBanking & Financial Services
Company Size10000+
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