Technical Support Executive
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Technical Support Executive
Maharashtra, Maharashtra
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Experience
2–5 yrs
Salary
₹2.8 – 3.7 LPA (est.)
Job type
Full-time
Openings
1
Education
BE in IT / Diploma in IT or Engineering Field
Apply by
27 Oct 2026
A customer-facing technical support role responsible for providing assistance on Microsoft solutions, virtualization, security, and networking products. Requires onsite visits and remote troubleshooting to resolve customer issues.
- Provide technical support services to customers on assigned products and solutions.
- Conduct onsite installation, configuration, and troubleshooting at customer premises.
- Manage firewall installation, configuration, and policy setting.
- Assess infrastructure including server utilization, application requirements, storage architecture, and virtualization models.
- Monitor networks, systems, internet, WAN, wireless, and VPN security.
- Analyze technical problems and respond via remote, field visits, or telephone.
- Maintain a log of support issues and report status to customers and management.
- BE in IT or IT Diploma / Engineering Field
- Professional certifications such as MCSE, VMware, RHCE preferred
- 1-3 years of experience (Fresher’s can apply for a trainee position)
- Strong communication skills (oral & written)
- Problem solving attitude and ability to handle customer situations
- Domain expertise in Microsoft AD, Exchange, Office 365, MS SQL, Windows, Linux, VMware, Firewall, Backup, and Storage
Skills
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