Customer Support Executive- Voice process
Sahil independent hire outsouring
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Customer Support Executive- Voice process
₹1.94 – 2.76 LPA
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Experience
1–2 yrs
Salary
₹1.94 – 2.76 LPA
Job type
Full-time
Openings
1
Education
Graduation mandatory with provisional documents
Apply by
23 Oct 2026
We are seeking a Customer Support Executive for a Voice Process supporting Axis Bank. In this role, you will be responsible for handling inbound calls, resolving customer inquiries, and ensuring high levels of customer satisfaction.
- Inbound voice process
- Client: Axis Bank
- Working days: 6 days a week with 1 rotational week off
- Respond promptly and professionally to customer inquiries for managing inbound calls
- Provide accurate, valid, and complete information using right methods and tools
- Resolve customer complaints and issues efficiently and effectively
- Identify and assess customer needs to achieve satisfaction
- Process orders, forms, applications, and requests
- Keep records of customer interactions and transactions
- Proven customer support experience or experience as a Client Service Representative
- Graduation mandatory with provisional documents
- Fluency in English and Hindi
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Strong typing speed and accuracy
Skills
Perks & benefits
- ✓ Two-way cab transportation
- ✓ Transport allowance
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