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Customer Support Executive

Ugf Mart

Rai Durg, TelanganaFresher1.8 – 2.4 LPA
Full-time

Posted todayBe an early applicant

Customer Support Executive

₹1.8 – 2.4 LPA

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Experience

Fresher

Salary

₹1.8 – 2.4 LPA

Job type

Full-time

Openings

8

Education

12th Pass

Apply by

27 Oct 2026

UGF Mart is looking for a Customer Support Executive to manage customer inquiries, deliver outstanding customer service, and handle calls in a BPO environment.

  • Manage incoming and outgoing calls in a professional manner
  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset
  • Log customer interactions and track follow-ups
  • Offer timely and relevant solutions to resolve customer issues
  • Collaborate with team members to escalate and address complex concerns
  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates
  • Minimum 12th Pass qualification
  • 0 - 1 years of experience
  • Willingness to work 6 days a week in rotational shifts
  • Skills in Domestic Calling, Query Resolution, and Non-voice/Chat Process

Skills

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