Salesforce Business Analyst - Service Cloud
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Salesforce Business Analyst - Service Cloud
Pune, Maharashtra
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Experience
2–5 yrs
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
23 Oct 2026
Jade Global is seeking a Business Analyst to join their Business Technology team. In this role, you will support Salesforce Service Cloud, integrate third-party or internal applications, and ensure system reliability while working closely with cross-functional teams.
- Support Salesforce Service Cloud and integrate third-party or internal applications
- Triage and resolve production issues
- Manage user queries, including via Slack channels
- Write and execute test cases
- Ensure system reliability
- Work closely with cross-functional teams
- Experience supporting Salesforce Service Cloud
- Familiarity with application integration and production issue triage
- Experience in writing and executing test cases
Skills
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