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Quality Analyst - Senior Executive
Pune, Maharashtra5–8 yrsSalary not disclosed
Full-time
Posted todayBe an early applicant
Quality Analyst - Senior Executive
Pune, Maharashtra
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Experience
5–8 yrs
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
23 Oct 2026
Responsible for conducting transaction monitoring, preparing reports, analyzing quality performance, and ensuring compliance with service level agreements.
- Conduct transaction monitoring as per QSD guidelines
- Provide feedback to associates based on monitoring results
- Prepare transaction monitoring reports ensuring timely and accurate reporting
- Conduct ongoing analysis of quality performance and recommend improvement actions at associate/process level
- Update Prompt with performance data to ensure timely and accurate SLA reporting
- Participate in calibration exercises regularly to ensure consistency
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