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Helpdesk Senior Associate-ITSM

NTT America, Inc.

Bangalore, Karnataka2–5 yrsSalary not disclosed
Full-time

Posted todayBe an early applicant

Helpdesk Senior Associate-ITSM

Bangalore, Karnataka

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Experience

2–5 yrs

Salary

Not disclosed

Job type

Full-time

Openings

1

Education

Any graduate

Apply by

19 Oct 2026

NTT DATA is seeking a Helpdesk Senior Associate-ITSM to join the team in Bangalore, Karnataka.

General Duties and Tasks:

  • Answers the customers' contacts via agreed channels and record reported issues.
  • Identifies issues, apply fixes, and investigate.
  • Answers the customers' contacts via agreed channels and record reported issues.
  • Identifies issues, apply fixes, and investigate.
  • Experience in IT helpdesk and ITSM operations
  • Strong customer communication and issue resolution skills

Skills

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