Headquarters: McLean, VA URL: https://www.yokoco.com/ We’re seeking a WordPress Support Engineer who wants to make the world a better place through thoughtful troubleshooting, clear communication, and excellent technical support. This isn’t just about closing tickets – it’s about building relationships, understanding problems, and showing our clients that we’ve got their back. This role is perfect for someone who enjoys digging into problems, figuring out why things broke, and helping clients feel confident that their website is in good hands. Why work at Yoko Co? Do good, better: We exclusively serve clients who make a positive impact on the world. This is your chance to build things that help create a better place for all of us. 4-day work week and lots of holidays. Mondays are flex days, meaning you’re free to take them off if you’re caught up on your work. Plus, we’re closed for nearly a full week at Thanksgiving (November), and two weeks at the end of the year, plus a bunch of other days, too. High performance, no jerks. You’ll collaborate with good people who believe in doing great work. Best Place to Work (and that’s not just our opinion). We’ve been named a Best Place to Work by the Inc. 5000 and Washington Business Journal. We value team members who are motivated by our mission and driven to make a positive impact. If you have a passion for excellence, a growth mindset, and a commitment to collaboration, we’d love to hear from you. What you’ll do: As part of our technical support team, you’ll troubleshoot client requests, implement fixes, and help ensure our clients’ websites continue running smoothly long after launch. The best candidates tend to be naturally curious problem-solvers who enjoy figuring out how systems work and helping people along the way. As such, you’ll: Provide hands-on technical support for client websites, troubleshooting requests and helping ensure sites run smoothly long after launch Diagnose technical issues,
