Tech Support Executive
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Tech Support Executive
₹1.8 – 1.92 LPA
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Experience
2–5 yrs
Salary
₹1.8 – 1.92 LPA
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
27 Oct 2026
Provide technical support to customers via phone, email, chat, or ticketing system. Troubleshoot hardware, software, network, system, and application issues, install and configure computer systems, assist users with login and connectivity problems, maintain records, and follow company IT policies.
- Provide technical support to customers/users through phone, email, chat, or ticketing system.
- Troubleshoot hardware, software, network, system, and application-related issues.
- Identify and resolve technical problems within defined timelines.
- Install, configure, and maintain computer systems, software, and peripherals.
- Assist users with login, password, application, connectivity, and basic system issues.
- Maintain proper records of customer complaints, troubleshooting steps, and resolutions.
- Escalate complex technical issues to the appropriate technical team.
- Follow up with users to ensure issues are resolved satisfactorily.
- Support basic network troubleshooting, including LAN, Wi-Fi, IP configuration, and connectivity.
- Follow company IT policies, security procedures, and support processes.
Skills
Perks & benefits
- ✓ Paid time off
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