Tech Support Executive
UNITAS FINANCE PRIVATE LIMITED
Posted todayBe an early applicant
Tech Support Executive
₹3 – 4.92 LPA
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Experience
1–2 yrs
Salary
₹3 – 4.92 LPA
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
27 Oct 2026
We are looking for energetic and customer-focused Tech Support Executives to join our USA-based technical support process. The selected candidates will assist customers with basic technical issues, troubleshooting, product/service-related queries, and provide effective solutions over calls, chat, or email.
- Handle inbound/outbound customer calls for the USA process.
- Provide technical assistance and troubleshooting to customers.
- Identify and resolve basic software, hardware, connectivity, login, and account-related issues.
- Guide customers step-by-step through technical solutions.
- Maintain accurate records of customer interactions and issues.
- Escalate complex technical issues to the appropriate technical team.
- Maintain professional communication and customer service standards.
- Achieve assigned quality, productivity, and customer satisfaction targets.
- Basic technical troubleshooting and problem-solving skills
- Good communication skills for customer interaction
- Willingness to work in Night Shifts
Skills
Perks & benefits
- ✓ Cell phone reimbursement
- ✓ Health insurance
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