S
Software Support Engineer
Kolkata, West Bengal1–2 yrsSalary not disclosed
Full-time
Posted todayBe an early applicant
Software Support Engineer
Kolkata, West Bengal
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Experience
1–2 yrs
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Bachelor's degree
Apply by
25 Oct 2026
Software Support Engineer responsible for providing L2/L3 technical support, resolving customer issues, training clients, and maintaining records.
- Interact with customers independently for issue resolution
- Resolve technical issues reported by customers at L2 and L3 level
- Train customers on our product
- Maintain proper records of work
- Demonstrate product to prospective clients
- Gather customer feedback and ensure satisfaction and retention
- Bachelor's degree
- Minimum 2 years relevant experience within enterprise IT
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