Senior Executive-Back-End/Voice/ Customer Service-Inbound - English customer service
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Senior Executive-Back-End/Voice/ Customer Service-Inbound - English customer service
Pune, Maharashtra
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Experience
2–5 yrs
Salary
₹2.5 – 6.5 LPA (est.)
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
23 Oct 2026
Handle customer interactions across calls, chats, emails, and WhatsApp, manage administrative tasks related to WhatsApp communication, and work rotational shifts covering 24x7 support.
- Respond to customer queries via phone, chat, email, and WhatsApp.
- Manage and log all customer interactions in the system.
- Maintain quality and adherence to service level agreements.
- Coordinate with other teams to resolve escalated issues.
- Minimum 3 years of experience in customer service.
Skills
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