Freshworks is hiring a Senior DevOps/SRE Engineer for its Hyderabad infrastructure team. You will be responsible for the reliability, scalability, and performance of Freshworks' global SaaS platform serving 60,000+ businesses and handling billions of customer interactions annually.
This is a senior, high-ownership role where you will drive SRE practices, reduce MTTR, improve platform reliability SLOs, and lead the adoption of best practices across engineering teams.
- Own reliability and availability SLOs for Freshworks SaaS platform
- Build and maintain Kubernetes-based infrastructure on AWS
- Drive incident response, blameless post-mortems, and reliability improvements