Headquarters: Remote URL: http://techsoupglobal.org Senior CRM Developer/Engineer About TechSoup TechSoup is a global nonprofit social enterprise helping NGOs access technology, resources, and funding. For over 30 years, we’ve supported 1.4M+ organizations across 230+ countries , delivering over $19B in technology value . We’re a fully remote, mission-driven team using technology to create a more equitable world. Position Summary As a Senior Senior CRM Developer / Engineer you will work closely with IT Team and various stakeholders. You will also be responsible for designing and implementing the full technology stack powering a global nonprofit enterprise operations platform. You will also be creating end-to-end flow starting from business process design and CRM customization through cloud-native serverless infrastructure, third-party API integrations, ETL pipelines, and security architecture. Key Responsibilities Architect and build Functions-based microservices with production-grade reliability (message archiving, distributed locking, tiered retry, adaptive rate limiting) Develop and maintain Dynamics 365/Dataverse customizations: plugins, custom APIs, web resources, and data models Build and operate integrations across 6+ external systems (Box.com, Zendesk, NetSuite, IRS, CTP/XMAP, Onyx CRM and other Shared Tech Systems) Design configuration-driven rule engines enabling business teams to modify qualification and routing logic without code changes Implement security infrastructure Build ETL pipelines for regulatory compliance data (IRS revocation lists to SQL Server to CRM) Create bilingual implementations (C#/.NET + Python) of core services for flexibility and platform reach Manage cloud infrastructure: Azure Functions Elastic Premium plans, multi-slot deployments, storage queues, table storage Contribute to defining the plan & approach for team Quality results aligned with the enterprise architecture Work actively with the whole tea
