Mortgage Production Assistant

About the team At Zillow , we are revolutionizing the real estate experience to help more people achieve their dream of owning a home. As a Mortgage Production Assistant, you will play a vital role in reshaping the lending experience, ensuring our customers receive exceptional service and assistance. Our unwavering dedication to innovation and customer-focused solutions places you at the forefront of an ambitious mission, empowering customers as they navigate important achievements in their lives. About the role As a Mortgage Production Assistant, your primary focus will be to streamline loan processes, ensuring accuracy and completeness in all submissions. Your key responsibilities will include: Reviewing, preparing, and submitting complete loan files for underwriting review Evaluating and determining if any documents are missing, and identifying steps to streamline the loan process Reviewing vital income, Automated Underwriting System (AUS), and other required credit and underwriting documentation Familiarizing yourself with and operating in compliance with various lending guidelines Communicating closely with Loan Officers to ensure loan submissions are accurate and complete Continuously seeking ways to improve processes and enhance efficiencies This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $22.80 - $34.20 hourly. This base pay range is specific to these locations and may not be applicable to other locations.In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $21.70 - $32.50 hourly.