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Merchant Success Executive

Bangalore, Karnatakafull time₹380,000 - ₹650,000
Posted Mar 2565 applicants

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Pine Labs is hiring Merchant Success Executives to onboard, train, and support merchant partners — from standalone retailers to enterprise chains — on Pine Labs POS terminals, payment acceptance, and BNPL features.

  • 1–3 years merchant management or B2B account management
  • Retail or payments domain experience preferred
  • Good English and Hindi communication
  • Basic computer and CRM proficiency
  • Customer service orientation and problem-solving
  • Onboard new merchants onto Pine Labs POS terminal and BNPL platform
  • Train retail staff on UPI, card, and BNPL payment acceptance
  • Resolve merchant transaction and settlement queries
  • Conduct periodic merchant satisfaction and usage reviews
  • Submit weekly merchant onboarding and satisfaction reports

Job Overview

Experience1-2
Salary₹380,000 - ₹650,000
Job Typefull time
Date PostedMar 25
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About Pine Labs

India's leading merchant commerce platform processing 600M+ transactions annually across 500,000+ merchant touchpoints in retail, hospitality, and fuel sectors....

IndustryFinTech
Company Size1001-5000
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