Lead Software Engineer - Site Reliability
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Freshworks is seeking a Lead Site Reliability Engineer to design for resilience, automate recovery, and ensure systems stay fast, stable, and observable at scale. The ideal candidate will partner closely with engineering, platform, and product teams to shift reliability left and set the standard for performance and availability.
The role involves designing and implementing scalable systems, resolving root causes, and ensuring clean telemetry.
- Experience in designing and implementing scalable systems
- Strong understanding of reliability and performance
- Ability to partner with cross-functional teams
- Design for resilience and automate recovery
- Ensure systems stay fast, stable, and observable at scale
- Partner with engineering, platform, and product teams
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