S
IT Support Team Lead
Rameshnagar, Bangalore5–8 yrsSalary not disclosed
Full-time
Posted todayBe an early applicant
IT Support Team Lead
Rameshnagar, Bangalore
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Experience
5–8 yrs
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
19 Oct 2026
systemsGo is seeking an IT Support Team Lead to oversee onsite IT support operations, manage ticket queues, ensure SLA compliance, and handle incident escalations in Rameshnagar, Bangalore.
- Lead and manage the daily operations of the onsite IT support team
- Monitor ticket queues and ensure timely resolution of incidents and service requests
- Coordinate shift schedules and handovers to ensure uninterrupted service coverage
- Ensure compliance with SLAs, KPIs, and operational procedures
- Allocate resources effectively to meet business and client requirements
- Manage major incidents and coordinate resolutions
Skills
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