Intern, Digitization

JOB SUMMARY: Securitas is a dynamic and innovative Security company dedicated to making the world a safer place. We believe in fostering talent and providing opportunities for growth. We offer students the opportunity to spend a summer working at one of Securitas’ US Operating Centers. This internship program offers undergraduate students with real-world application of business within the North America Shared Services organization. You will participate in an 11-week, remote internship, working 32-40 hours per week. As a NA Operations Digitization Intern, you will support North America Operations by helping document, improve, and scale digital tools and workflows used by internal teams. This role focuses on creating clear training materials, guides, and basic reporting that help teams adopt new or updated digital processes. You will work closely with the NA Operations team on real, in progress digitization initiatives. This is a hands-on role focused on execution, documentation, and continuous improvement, not strategy ownership. Successful completion of the internship program could lead to a return internship for the following summer or employment at the organization in the future. ESSENTIAL FUNCTIONS: Create clear how to guides, job aids, and reference materials for NA Operations tools and workflows Develop short video walkthroughs and visual training content to support digital adoption Support documentation of current state and future state operational processes Assist with organizing and maintaining digital content in Microsoft 365 tools Track basic usage or engagement metrics related to training materials and report findings Support other digitization and documentation tasks as needed within NA Operations MINIMUM QUALIFICATIONS AT ENTRY: Additional qualifications may be specified and receive preference, depending upon the nature of the position. Education/Experience: • High school diploma or GED Currently pursuing a bachelor’s or master’s degree in a relevant fi