Escalation Engineer
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Escalation Engineer
Bangalore, Karnataka
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Experience
2–5 yrs
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
19 Oct 2026
Provides technical support to customers and partners on UNIX based backup for applications such as ORACLE and SAP. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Provide technical support to customers and partners on UNIX based backup for applications (ORACLE, SAP etc.)
- Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software
- Design and deliver technical training/brown-bags
- Report design and reliability problems or code issues to software engineering
- Good written and verbal communication skills
- Good interpersonal communication skills
Skills
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