Endpoint & MDM Manager

About the role SumUp is looking for an Endpoint & MDM Manager to join our Corporate IT team. In this role, you will be the technical lead and architect for our global device landscape, acting as the bridge between high-level security requirements and day-to-day operations. Your mission is to transform our high-volume environment into a "silent" operation where every device is compliant, tracked, and managed without manual intervention.  You will manage a fleet of 3,800+ devices across multiple regions, with a roughly 2:1 MacBook to Windows split, requiring deep fluency in both ecosystems. You will join a global team consisting of System Administrators, and external admins across the EU and the Americas, reporting to the Head of Global IT. You will build a team, create detailed documentation, and provide strategic training to the wider global team. What you'll do Conduct a comprehensive audit of our current Azure/Entra setup and lead the "clean up" to ensure our security and compliance posture is top-tier. Review and manage our Zero-touch deployment strategy using ABM, DEP, and Windows Autopilot to ensure a perfect first-day experience for every new hire. Drive the adoption of AI-powered tooling and automation to reduce manual device management toil and scale the team's operational output. Partner closely with the Systems Engineering function to ensure device compliance policies and identity controls are aligned, with clear ownership boundaries between endpoint and identity. Solve the complex puzzle of hardware/software lifecycles by integrating the CMDB with our Service Desk, bringing automated asset recovery and sustainable e-wasting to life. Act as the primary stakeholder for Security and People teams, ensuring 100% device compliance and frictionless onboarding/offboarding. Determine if and when our infrastructure is ready for its next evolution, managing migrations from current setups to specialized tools like Kandji (Iru). Collaborate with Finance and P