Customer Support Representive, Kolkata
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Customer Support Representive, Kolkata
Kolkata, West Bengal
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Experience
Fresher
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
25 Oct 2026
The Executive Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, emails, chats, or through the internet depending upon client requirements. This position provides customer service and technical support, resolving routine problems regarding client products or services while ensuring service meets contractual KPIs.
- Interface with customers via calls, emails, chats, or the internet
- Provide customer and technical support to clients
- Resolve routine problems regarding client products or services
- Ensure delivered service meets contractual Key Performance Indicators (KPIs)
- Ability to handle inbound and outbound calls, emails, and chats
- Strong problem-solving skills for resolving routine product or service issues
- Capability to meet contractual Key Performance Indicators (KPIs)
Skills
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