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Customer Support Executive

Firstventure

Mumbai, Maharashtra1–2 yrsSalary not disclosed
Full-time

Posted todayBe an early applicant

Customer Support Executive

Mumbai, Maharashtra

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Experience

1–2 yrs

Salary

Not disclosed

Job type

Full-time

Openings

1

Education

Any graduate

Apply by

18 Oct 2026

Firstventure is seeking a Customer Support Executive to join the Operations Department, collaborating closely with Software Design and Development and Business Development teams to resolve customer issues.

  • Working with customers and team members to identify application and system issues and advising on solutions
  • Handling customer complaints and providing appropriate solutions and alternatives within time limits
  • Following up to ensure issue resolution
  • Keeping accurate records of customer interactions and processing details
  • Ability to identify application and system issues
  • Strong problem-solving and complaint handling skills
  • Good communication and follow-up abilities

Skills

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