Chargebee is hiring a Customer Success Manager to own post-sale relationships with mid-market SaaS customers globally. You will be responsible for onboarding, adoption, renewal, and expansion for a portfolio of subscription businesses using Chargebee's billing platform.
This is a high-impact role at the intersection of technology and business consulting. The ideal candidate is technically comfortable with SaaS platforms, commercially savvy, and passionate about helping businesses grow through subscription revenue.
- Own onboarding, health monitoring, and renewal for assigned customer portfolio
- Drive product adoption through training, QBRs, and success planning
- Identify expansion and upsell opportunities within your customer base