Customer Care Executive - Call Centre - Vikhroli
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Customer Care Executive - Call Centre - Vikhroli
Mumbai, Maharashtra
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Experience
2–5 yrs
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
18 Oct 2026
The Customer Care Executive/Senior Executive is responsible for contact management to strengthen customer relationships and ensure retention. The role involves working collaboratively within a multi-functional team alongside internal and external stakeholders.
- Manage contacts to strengthen customer relationships
- Collaborate with internal teams and external stakeholders
- Handle customer complaints and provide timely solutions
- Follow up to ensure complete resolution of customer issues
- Ability to handle complaints and provide appropriate solutions for customers
- Strong follow-up skills to resolve any customer issues
Skills
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