Cloud Engineer - Azure

AHEAD builds platforms for digital business, helping enterprises deliver on the promise of digital transformation through advances in cloud infrastructure, automation, analytics, and software delivery.

The Cloud Engineer is responsible for the day-to-day operation, administration, monitoring, support, and continuous improvement of customer cloud environments across public clouds such as Azure, AWS, GCP, or OCI.

• Monitor and support cloud infrastructure, platform services, and operational tooling across customer environments
• Respond to incidents, service requests, alerts, and escalations with triage, troubleshooting, and service restoration
• Execute standard changes and recurring operational tasks including provisioning, deprovisioning, access changes, and maintenance activities
• Administer cloud resources across compute, storage, networking, identity, security, and governance services
• Participate in after-hours/on-call rotations and support weekend work for major incidents and maintenance windows

• Minimum 3+ years of experience in customer-facing IT infrastructure, cloud operations, systems administration, or managed services support
• Hands-on experience with at least one major cloud platform, with strong operational capability in Azure, AWS, OCI, or GCP
• Experience supporting incidents, requests, changes, or recurring administration activities in production environments
• Familiarity with Windows and/or Linux server operations, identity and access concepts, and networking fundamentals