A
Chat & Customer Support Lead
Chennai, Tamil Nadu5–8 yrsSalary not disclosed
Full-time
Posted todayBe an early applicant
Chat & Customer Support Lead
Chennai, Tamil Nadu
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Experience
5–8 yrs
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
18 Oct 2026
Lead the chat and customer support team at Aura Gold, overseeing daily operations, training, quality control, and customer insights to improve the app.
- Lead, guide, motivate, and manage a team of chat and customer support executives
- Conduct daily team huddles to communicate updates, priorities, and targets
- Check the quality of replies and handle difficult customer cases
- Share customer insights with management to help improve the app
- Experience in chat support and team leadership
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