Business Analyst

This role is responsible for collecting and developing requirements for workflow in and out of the platform, documenting and ensuring quality assurance of delivery. It is a client-facing liaison between the team and internal/external customers, supporting requirements gathering and impact assessment for initiatives involving new marketing capabilities.

• Collect and develop requirements for workflows both inbound and outbound of the platform.
• Create and maintain documentation for requirements and processes.
• Perform quality assurance to ensure delivery meets defined requirements.
• Act as a client liaison, communicating between internal teams and customers.
• Support the requirements-gathering process and impact assessment activities for new marketing initiatives.