Business Analyst (8+ years)

COSQ Network Private Limited is seeking a Senior Business Analyst to join our team in Trivandrum, India. You will play a key role in building a large citizen-facing e-Governance platform on Java Spring Boot and React/Next.js, translating policy, process, and stakeholder needs into clear, buildable requirements.

• Lead requirement elicitation with government department officials, citizens and technical teams through workshops, interviews and process walkthroughs.
• Write SRS/FRD documents, BRDs, user stories and acceptance criteria that developers and testers can build and verify against.
• Map as-is and to-be service workflows (application, verification, approval, payment, grievance) using BPMN or equivalent.
• Maintain the product backlog, run sprint planning and refinement, and handle change requests with impact analysis.
• Prepare wireframes with the UX team, validate designs against requirements and lead UAT with department users.
• Track traceability from requirement to test case to release, and report scope, risk and progress to the project manager and client.

• 8+ years as a Business Analyst, including 3+ years on government, public-sector or large enterprise portal projects.
• Strong command of SRS/FRD writing, user stories, process modelling and requirement traceability.
• Working knowledge of REST APIs, JSON, database basics and how Spring Boot back ends and React/Next.js front ends fit together.
• Hands-on with Jira or Azure DevOps, Confluence, and wireframing tools (Figma, Balsamiq or similar).
• Excellent written and spoken English; comfortable presenting to senior officials.