Hinduja Global Solutions (HGS) is hiring Customer Service Representatives for its US healthcare voice process in Bangalore. You will handle calls from US patients and healthcare providers related to insurance eligibility, claims status, and prior authorization for a leading US health insurer.
This is a night shift role (IST 8 PM to 5 AM) with excellent shift allowances, cab facility, and structured career progression. Healthcare domain training is provided before deployment.
- Handle inbound voice calls from US patients and healthcare providers
- Process insurance eligibility verification and claims status inquiries
- Update records in healthcare management system